Aequel Logo Cap Navy

We accept Visa, Mastercard, Maestro, American Express, ShopPay, Apple Pay, Google Pay, Klarna Pay Now, Klarna Pay Later, Klarna Slice It, Bancontact, iDEAL.

We offer installment payment options. Please check our website or contact our customer service for more information.

Shopify Payments is PCI compliant and supports 3D Secure checkouts. 3D Secure enhances online payment security by adding an extra step that involves card issuer authentication.

Your order will normally be sent within 1–3 business days. In the unlikely event that your order is delayed, you will be notified by e-mail. The items will be sent directly to the address you enter as the delivery address. All orders are securely packed. 

Orders below EUR 50 is charged shipping cost, and orders above EUR 50+ is offered free home delivery. 

We strive to reduce our CO2 footprint and environmental impact by using only recyclable, environmentally friendly packaging materials that are safe and sustainable for both individuals and the environment.

We will issue refunds for orders that are defective, e.g. misprints, receiving the wrong color or size, or holes in the garment. If a return or exchange is requested, we will review the request and determine if a refund or exchange will be given. Refund/exchange requests must be made within 30 days of the purchase.

No refunds will be given for mistakes made outside of our control. This includes you ordering a wrong size, style, or color. We print the exact number of garments, based on the orders that came in, and we will not have extras. 

Please review your order before you finish checkout to avoid any issues. We will also send an e-mail with details about your order immediately after your order is placed, and if there are any discrepancies in your order at that point, please contact us to make a change.